Please contact us as soon as possible if you need to make a change. We can usually update an order before it has been fulfilled and the shipping label has been printed, but changes cannot be guaranteed once fulfilment is underway.

Our socks are made primarily from bamboo fibres (65–70%), blended with recycled polyamide (25–30%) and a touch of elastane (5%) for comfort, durability, and stretch. Bamboo is naturally soft, breathable, and odour-resistant.

Yes! 🌱 Bamboo requires less water, no pesticides and unlike hardwood trees that can take decades to grow, bamboo matures in just 3 to 5 years. That quick growth means it can be harvested more often, providing a steady supply without putting strain on the environment, making it one of the most sustainable materials for textiles. We also use plastic-free packaging and donate 10% of profits to animal conservation charities, so every purchase helps the planet.

We recommend:

• Wash at 30°C / cold wash to preserve softness.
  
• Do not tumble dry (air dry flat).
  
• Avoid bleach and ironing.
  
  With the right care, your socks will stay soft and comfy for years.

Yes, it's possible to put your bamboo socks in the dryer, but we don't recommend it. Excessive heat from the dryer can damage the bamboo fibres, leading to shrinkage and reduced durability.

We recommended a 30 degrees Celsius wash and left to air-dry.

Definitely! Bamboo fibres are naturally hypoallergenic, soft, and breathable, making them ideal for sensitive skin or those prone to irritation.

Yes! 🐾 We donate 10% of profits from every pair to animal conservation charities that protect the species featured on your socks.

Unfortunately these socks are not suitable for diabetics as the cuff would be too tight.

If you have a concern or would like to raise a formal grievance regarding Bare Kind's business practices, ethical conduct, or social and environmental impact, you can do so using the contact form below or by emailing hello@barekind.com.

All grievances will be handled in accordance with our grievance procedure and treated confidentially.

You have 100 days from the purchase date to return your item. After 100 days, we can’t guarantee eligibility for store credit, refund, or exchange.

The item must be unused and with labels intact. You’ll also need your receipt or proof of purchase.

Operational setup confirmed: prepaid return labels can be generated in Packiyo by Bare Kind or ShipStars and emailed directly to the customer. Whether Bare Kind will cover the return-label cost is still a policy decision.

Once we get your return, we process it within 14 business days.

Yes. If you want a different size or design, just fill out our returns form or email us. If it’s a defect or wrong product, we’ll help arrange the exchange.

No problem — you can edit your order within 60 minutes by editing your order here.

Or you can exchange it by returning the original and ordering the correct size or design. Use our returns form or contact hello@barekind.com for help.

Sale items cannot be refunded. However, exchanges are possible for defective items or wrong orders.

Once your return is received and inspected, you'll get an email notifying you. If approved, the refund will be credited back to your original payment method. Original shipping charges won’t be refunded.

First, double-check your bank account or credit card. If it still hasn’t shown up, contact your bank. After that, reach out to us at hello@barekind.com if you still haven’t received it.

Unfortunately not - the unique nature of the mystery bundles means exchanges are not possible if you are unhappy with the sock design received.

We offer Standard Shipping, with delivery in 2–4 business days. During peak periods, such as Christmas, delivery may take 5–7 business days due to carrier delays.

All weekday orders placed before 11am Central Time are processed the same day. Orders received after that—or on weekends—are processed the next working day.

Shipping times differ widely between countries. An estimate provided by regions:

• Australasia: 12-16 days
• Europe: 8-10 days
• North America: 5-8 business days with standard tracked delivery, 2-4 business days with Fedex.

Please be patient with shipping times, and enjoy your products when they arrive!

Standard Shipping costs $5.99.

Orders over $50 qualify for free shipping.

During peak periods, such as Christmas, delivery may take 5–7 business days due to carrier delays.

Once your order has passed the quality check, verification, and packaging (processing stage), you will receive a dispatch confirmation. From then, the shipping time begins.

US orders are fulfilled from Bare Kind’s US fulfilment warehouse in Illinois.

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